Privacy Policy

Crown Arborists (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://www.crownarborists.ca/ (the “Site”).

Please read this privacy policy carefully. By using our Site, you consent to the practices described herein.

1. Information We Collect

We may collect information that you provide directly to us and information about your use of the Site.

• Personal Information You Provide: When you fill out the “Request a Free Estimate” contact form, we may ask for personal information such as:

  • Your name

  • Email address

  • Phone number

  • Your message details, which may include your property address and a description of the tree services you require (e.g., tree removal, pruning, risk assessment, etc.).

• Automatically Collected Information: When you visit our Site, we may automatically collect certain information about your device and usage, including:

  • Log Data: Your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.

  • Cookies and Tracking Technologies: We use Google Analytics to help analyze how users use the Site. This tool uses cookies to collect standard Internet log information and visitor behaviour information in an anonymous form.

2. How We Use Your Information

We use the information we collect for various purposes, including to:

• Provide, operate, and maintain our Site and services.

• Respond to your request for a free estimate for our arborist services (tree removal, pruning, planting, risk assessment, etc.).

• Communicate with you about updates to your inquiry and our services.

• Improve our website and marketing efforts based on anonymous analytics data.

• Comply with legal obligations.

3. How We Share Your Information

We value your trust. We do not sell, trade, or rent your personal information to third parties. We may share information in the following situations:

• Service Providers: We may share your information with third-party vendors who perform services on our behalf, such as our email notification service that sends confirmations of your estimate request. These parties are obligated to keep your information confidential.

• Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.

4. Data Retention

We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, such as providing you with an estimate and following up on your inquiry, unless a longer retention period is required or permitted by law.

5. Your Rights

You have the right to:

• Access and receive a copy of the personal information we hold about you.

• Correct or update any inaccurate personal information.

• Request the deletion of your personal information.

• Opt-out of future communications by contacting us directly at the information below.

To exercise any of these rights, please contact us using the information provided in the “Contact Us” section below.

6. Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. While we strive to use commercially acceptable means to protect your information, no method of transmission over the Internet or electronic storage is 100% secure.

7. Third-Party Websites

Our Site may contain links to other websites. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

8. Children’s Privacy

Our Site is not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Crown Arborists
Dartmouth, Nova Scotia
Email: scott@crownarborists.ca
Phone: (902) 478 5572